Makro Pro

E-commerce App

Access supermarket with your fingertips

Makro Pro is a mega wholesale e-commerce platform similar to Costco; there is also Costco in South East Asia.

Makro Pro App Showcase
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Summary

What was delivered and how

Services

  • UX Lead
  • Interaction design
  • Visual design
  • User flows
  • Rapid prototype

Deliverables

  • Problem defining workshop
  • A fully-detailed journey map
  • Wireframes
  • User-interface designs
  • High-fidelity prototype

Tools

  • Figma
  • Mural board
  • Amplitude
02/

How do you transform wholesale shopping into a seamless digital experience?

During the pandemic, when in-person shopping became a challenge, Makro saw the need to bring its wholesale experience online. To meet this demand, they hired me to design and build their first mobile app, making bulk shopping more accessible for businesses and households.

03/

The Solution

As the lead designer, I owned the search, homepage, My List, and checkout experiences, collaborating closely with user research, product, design, engineering, and leadership to create a frictionless, high-performing shopping experience.

New Homepage Design
Optimized Categories
Enhanced Search
Smooth Navigation
04/

Outcomes

Impact to the business after we launch the app

16.8M
THB/day
486,000$
US per day
200,000
Downloads

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